General terms of business

The company gate for travel act in the scope of their activities exclusively as a negotiator for travel and overnight stays. In case of booking, the contract concerning the travel or overnight stay is made exclusively between the customer and the particular organizer or hotel. Thus, the company gate for travel cannot be made responsible for the quality or adherence to promises that were given by the organizer or the hotels in the templates. Therefore, the following conditions apply exclusively for the activity of negotiation of the company gate for travel.
  1. Service of gate for travel
    The contractual commitment of gate for travel is restricted to the negotiation of the offered service of organizers or hotels.
  2. Duties of the customers
    Through booking, the customer makes a legally binding offer.
    With acquisition of a voucher there is no claim to a certain date of travel, unless this is described explicitly in a different way in the offer. The dates of travel must be negotiated on one's own with the supplier. With booking a travel with a fixed date, the travel is only binding if gate for travel confirmed the date.
  3. Withdrawal of the customer
    gate for travel only acts as a negotiator for the offered services. Therefore, it is the conditions for cancellation of travel of the particular supplier or hotel that apply. If a seller of package tours is the supplier of the travel, it is his general terms of business or conditions for cancellation of travel that apply. (These are mailed on inquiry.) In such cases it is recommended to take out an insurance for cancellation of travel.
  4. Costs
    Booking or reservation is free for the customer. For the dispatch of vouchers or of confirmation of booking, the company gate for travel charges a single forwarding expenses fee of 2,00 EUR.
  5. Payment
    With the booking of service, the payment becomes due within the next 7 days after the confirmation of booking. The payment is made in favour of the account of gate for travel.
  6. Data protection
    According to § 33 BDSG we point out that your personal data is saved and transfered according to the applicable conditions of data protection. The company gate for travel is allowed to use data, which they received from the customer, for internal information. As for the rest, gate for travel assures that personal data is treated absolutely confidentially and passed on to a third party only by separate agreement.
  7. Restriction of liability
    We assure that we check the particular offers of organizers or hotels on their correctness and thus exercise the business conventional proper care. Nevertheless, we cannot guarantee the correctness of information that were supplied by organizers or hotels. As far as that is concerned, a liability through gate for travel is excluded. gate for travel is not liable for the availability or production of offered results. A liability of the company gate for travel is also excluded for damages of all kind which have their reason in the perception of the booked service
  8. This website can show hyperlinks to other websites which are run by other companies. Such hyperlinks are ment to be as additional service. However, gate for travel cannot take over any responsibility for these sites or their content.
  9. Salvatorian clause
    If single regulations of these general terms of business should not be legally binding completely or partially or if they should lose their legal force at a later point of time, the effectiveness of the rest of the general terms of business will not be touched because of that. In lieu of the ineffective regulation that effective regulation is understood which corresponds most likely to the legal regulations. The same applies if the general terms of business show an unforeseen gap. Ahrensburg is the legal domicile.